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How mrluky88 Handles Your Personal Information

Your account data belongs to you — this page sets out exactly what we collect, why we collect it, and how you can request changes or removal at any time.

Data collected only for account and transaction purposesTouch 'n Go eWallet, Boost, GrabPay transaction records protectedYour right to access or remove data, on requestNo data sold to third partiesContact our team any time to raise a data question

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REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to know what data we hold, request a correction, or ask us to remove your information, our support team handles those requests directly. For account-data questions, live chat is the quickest route; email works well for formal written requests where you need a documented response. All privacy requests are acknowledged and actioned in line with our data-handling process.

HOW WE PROTECT IT

Our Data Handling Practices You Can Check

Protecting the information tied to your account — from your GrabPay transaction history to your login activity — is a platform-level commitment, not an afterthought. We apply encryption at rest and in transit, limit staff access to account data on a need-to-know basis, and review our data practices periodically. Players in George Town and across Malaysia access their accounts under the same security framework.

Cookies and Session Data

We use session cookies to remember your lobby position and login state. You can clear these from your browser settings at any time without losing your account data.

Account Security Practices

Login activity is monitored for unusual patterns. If our system flags a new device or location, you may be asked to verify via OTP before the session is permitted to continue.

Data Retention

Financial records tied to Touch 'n Go eWallet, Boost, or FPX transactions are kept only as long as account management or local law in Malaysia requires. After that period, we delete them.

Your Right to Request Changes

You can ask us to correct inaccurate data, export a summary of what we hold, or close your account and remove your personal details — contact support to start that process.

Data We Gather and Why It Matters to Your Account

mrluky88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with mrluky88, we record the details you provide at registration — your name, contact information and preferred currency (RM). Every deposit and withdrawal you make through Touch 'n Go eWallet, Boost, or GrabPay generates a transaction record that we keep for

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account reconciliation and dispute resolution. We also log device identifiers and session data each time you access the platform, whether on mobile or desktop — this helps us detect unusual login attempts and keep your account secure. Cookies track your in-session preferences, such as which lobby
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section you last visited, so returning to the sportsbook or live tables is quicker next time. We do not collect more data than the account flow requires. If our payment processing partners — those who handle DuitNow or FPX transfers — need to verify a transaction,
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they receive only the minimum data necessary for that step. Where local law in Malaysia requires us to retain certain financial records for a fixed period, we follow that requirement; outside of those obligations, we remove data when it is no longer needed for your account.
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You are always welcome to ask us what data we hold about you.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often from account holders in Malaysia about how their personal information is managed, stored and removed on mrluky88.

We collect your name, contact details and account preferences at registration. Payment method identifiers — for example, your linked Touch 'n Go eWallet or Boost account reference — are recorded when you make a deposit or withdrawal.

We do not sell your data. We share it only with payment processors handling your DuitNow or FPX transactions, and only the minimum data those processors need to complete the transfer.

Financial transaction records are retained for the period Malaysian law requires. Once that obligation lapses, we remove your personal data from our active systems and archive stores.

Yes. Contact our support team via live chat or email with your registered account name. We will compile and send you a summary of the personal data we hold in connection with your account.

Submit a deletion request through live chat or email support. We will verify your identity first, then action the removal of personal data not required for ongoing legal or financial obligations.

Transaction data from GrabPay, Touch 'n Go eWallet and Boost is encrypted in transit and at rest. Staff access to financial records is restricted to authorised personnel handling account or dispute queries only.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoLantern Lights Slots

How mrluky88 Handles Your Personal Information

How to Contact Us About Your Privacy

Our Data Handling Practices You Can Check

Cookies and Session Data

Account Security Practices

Data Retention

Your Right to Request Changes

Frequently Asked Questions About Your Privacy

01 What personal information does mrluky88 collect when I register?

02 Does mrluky88 share my data with other companies?

03 How long does mrluky88 keep my account data after I close my account?

04 Can I request a copy of the data mrluky88 holds about me?

05 How do I ask mrluky88 to delete my personal information?

06 Are my GrabPay and Touch 'n Go eWallet transaction details secure?

Privacy Policy

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